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City Centre
West Bromwich
1.1
mi
Airports
Birmingham (BHX)
23.7
mi
East Midlands (EMA)
46.4
mi
Bus
Bus stop
1.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Fantastic Spa Day!
“I had a lovely spa experience, particularly enjoying the massage and facial services that rejuvenated me completely.” view full review
Delicious Meal Options
“The restaurant offered a good selection of meals, with everything I tried being flavorful and well-prepared.” view full review
Well-Equipped Gym
“The gym facilities were well-maintained and provided ample equipment for an effective workout.” view full review
Comfortable Rooms
“The room had excellent amenities, including a Nespresso machine that provided a perfect morning pick-me-up.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Barber shop
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Birmingham Road,
West Bromwich,
United Kingdom,
B70 6RS,
West Midlands
Map view
Birmingham Road,
West Bromwich,
United Kingdom,
B70 6RS,
West Midlands
City landmarks
Park
Sandwell Valley Country Park
2.3
mi
Gallery
Gas Hall Exhibition Gallery
3.8
mi
Oak Rd
The Oak House Museum
1.6
mi
War Memorial
3400 ft
West Bromwich B71 4AA
Dartmouth Park
1.1
mi
Parish Church of St Philips
2900 ft
Church
Mortuary Chapel
4400 ft
Church
Catholic Church of St Michael and the Holy Angels
4600 ft
Museum
Black Country Living Museum
4.2
mi
Stadium
The Hawthorns
1.7
mi
1 Burlington Road
Holy Trinity Parish Church
2600 ft
Sandwell Priory
3400 ft
Church
St James' Church
1.3
mi
130 High Street
Guru Nanak Gurdwara Smethwick
1.2
mi
Gurdwara Guru Har Rai Sahib
2800 ft
Church
Holy Trinity Church
2900 ft
The Public
4200 ft
Panjab Flights
3100 ft
Reform Street
3300 ft
The Church of God of Prophecy
3400 ft
Farm
Sandwell Park Farm
1.3
mi
Soho Ave
Architectural sights
2.5
mi
Mall
Queen's Square Sandwell Shopping Centre
3800 ft
Shipleys Amusement Park
3900 ft
West Bromwich Albion FC
1.5
mi
Golf Course
Sandwell Park Golf Club
1.6
mi
Event hall
Bethel Convention Centre
1.6
mi
Golf Course
Dartmouth Golf Club
2.0
mi
Hilltop Golf Club
2.7
mi
Mayfair Suite
3.0
mi
Nearby
1 Burlington Road
Holy Trinity Parish Church
2200 ft
Restaurants
Red Leaf World Buffet
2800 ft
28-32 High Street
Reviews and Ratings
Reviews from guests about their experience.
56%
loved their spa retreat and can’t wait to return.
Friendly staff
Delicious breakfast
Unclean pool
Strong pet smell
5.6/10
Guest rating
Rooms
6.2
Location
6.7
Service
6.0
Dining
5.4
Guest reviews
5.6/10
based on 5 reviews
7.7
7.7/10 based on 3152 reviews
Jessica
United Kingdom,
January
2025
5.0/10
My stay was quite disappointing overall. While the hotel had comfortable beds and some friendly staff, the lack of proper amenities like functioning air conditioning and a decent breakfast seriously impacted my experience. I was also unhappy with the noise levels and misleading information regarding leisure facilities. Unfortunately, I can't recommend this hotel after my experience.
Rooms
5.0
The room was a mixed bag; it was clean, but the air conditioning was completely non-functional, which made for an uncomfortable stay.
Service
5.0
The service was lacking, particularly at reception where my complaints were met with unhelpfulness and excuses. This made resolving issues very frustrating.
Location
Dining
5.0
The breakfast left much to be desired. The offerings were limited and when we asked for refills, we were left waiting for far too long.
Facilities
5.0
The leisure facilities were misrepresented; the gym and pool were closed, which was a major letdown since I chose this hotel for those amenities.
Jonathan
United Kingdom,
January
2025
7.2/10
The hotel provided a comfortable stay with friendly interactions, especially during my son's birthday surprise, which the staff handled wonderfully. While the rooms were clean and the breakfast was tasty, I did notice a somewhat strong pet smell upon arrival, which they promptly addressed. The pool area could use some maintenance, as it looked unclean and detracted from the overall experience. Parking was an additional cost but quite reasonable compared to other places.
Rooms
7.0
The room was generally nice and clean, but I did encounter a strong pet smell on arrival. Overall, it could be updated or better ventilated.
Service
9.0
The service was excellent, with staff going out of their way to make my son's birthday special, showcasing great attention to details and helpfulness.
Location
Dining
8.0
Breakfast was quite enjoyable with a nice variety, although it would have been perfect if they included hot chocolate options for kids.
Facilities
5.0
The pool and changing facilities were unfortunately not up to par, as they were dirty, which made the experience less enjoyable.
Friendly staff
Unclean pool
Samantha
United Kingdom,
October
2024
7.0/10
The hotel offers a cozy stay with friendly and accommodating staff. I enjoyed the comfortable beds, and the breakfast options were quite varied. However, the facilities advertised were misleading, as many were closed during my visit, which was quite disappointing. Additionally, the noise insulation in the rooms was lacking, making it hard to enjoy a quiet night.
Rooms
7.0
The rooms, while compact and clean, felt a bit cramped, especially for taller guests like myself. I would rate them a 7 out of 10 due to the space limitations.
Service
9.0
Service was generally positive, especially from the reception staff who were helpful and patient, particularly during check-in.
Location
6.0
The location was convenient, though not particularly noteworthy. It suited my travel needs but was not ideal if you're looking for close access to attractions.
Dining
8.0
Breakfast was quite good, with a nice variety of options available, though I did find some items a bit underwhelming.
Facilities
5.0
Unfortunately, several advertised facilities were closed during my stay, which was a letdown as I was looking forward to using the gym and pool.
Ella
United Kingdom,
September
2024
5.0/10
My stay at the hotel was quite disappointing due to a variety of issues. The staff was generally unhelpful and some facilities advertised were not available, which added to my frustration. While the cleanliness of the rooms was fairly good, other aspects, such as heating, fell short of expectations. Overall, I felt the hotel did not provide the value I was hoping for given the price.
Rooms
6.0
The room I stayed in was reasonably clean, but it had some noticeable issues, especially regarding the heating, which was not functioning properly. There were also some black marks in the bathroom tiles, which detracted from the overall cleanliness.
Service
5.0
I found the reception service lackluster. Staff did not seem genuinely interested in resolving issues, which made for a frustrating experience.
Location
6.0
The hotel was conveniently located near major motorways, making it easy for traveling, but it wasn't particularly close to the city center.
Dining
5.0
Breakfast was quite basic. While there were some options available, many items were not stocked properly and did not seem freshly prepared.
Facilities
5.0
Unfortunately, many of the facilities, such as the gym and pool, were closed during my stay, which was a main reason I chose this hotel. This was very disappointing.
Jayden
United Kingdom,
September
2024
6.2/10
I recently stayed at this hotel for a family funeral, and it was quite an experience. The hotel is beautifully decorated with British Leyland themes and the staff provided a warm welcome, making me feel valued throughout my stay. My room was clean and comfortable, but the dining experience left something to be desired, especially during breakfast. Despite excellent amenities, including a pool, some issues with air conditioning and the breakfast service definitely impacted my overall impression.
Rooms
7.0
The room was clean and comfortable, although it had some imperfections like stained bathroom tiles.
Service
5.0
Service was generally pleasant but had rough moments, especially regarding the handling of an issue with the air conditioning.
Location
8.0
The location was conveniently close to the Sandwell Crematorium, ideal for my needs.
Dining
5.0
The breakfast was a bit underwhelming, with slow service and limited options available.
Facilities
7.0
The hotel offered good leisure facilities, but the pool area got crowded on weekends, affecting its usability.
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